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Employee Engagement, Climate & Culture Surveys
We conduct various organisational surveys using our unique blend of highly experienced Statisticians, Data Scientists, and Industrial Psychologists, delivering insights that drive meaningful change.
Enquire NowDMSA has conducted many Employee Engagement, Culture and Climate Surveys over the past 28 years. Our clients now receive DMSA's Employee Survey Benchmark as part of our analysis and report, providing valuable context against industry norms and previous survey cycles.
Our highly experienced team of Statisticians, Data Scientists and Industrial Psychologists conduct the entire survey process, from Questionnaire Design and Online Hosting through to Data Analysis, Dashboards, Reporting and Executive Presentation.
Benefits of Conducting These Surveys
These surveys provide a structured way to gather honest feedback, offering insights into employee satisfaction, motivation, and areas needing improvement. By understanding the perceptions and experiences of employees, organisations can make data-driven decisions that enhance job satisfaction, productivity, and retention.
Enable management to demonstrate their commitment to employees.
Provide a platform for employees to directly contribute to organisational improvement.
Show employees that their opinions are valued and taken seriously.
Ensure employees are serious partners in the process of transformation and improvement.
Identify trends that enable proactive adjustments aligned with employees' evolving needs.
Build a supportive and productive workplace through evidence-based people strategies.
Trusted by leading organisations across South Africa
Our Survey Process
DMSA manages the entire survey lifecycle, ensuring scientific rigour, confidentiality, and actionable outcomes at every stage.
1
Questionnaire Design
Our Industrial Psychologists design tailor-made questionnaires based on your strategic objectives, drawing on 28 years of accumulated survey expertise. All questionnaires are tested for reliability and validity by our Data Scientists.
2
Survey Hosting & Administration
We host and administer your survey online or facilitate paper-based questionnaires, managing distribution, reminders, and anonymity protocols to maximise participation.
3
Data Analysis & Dashboards
Our Data Scientists perform rigorous statistical analysis and present results through our interactive Survey Dashboard, with powerful tools for slicing and dicing results by demographic and DMSA benchmark.
4
Report & Presentation
DMSA produces comprehensive, insightful reports that answer the "So What Now?" question, summarising key strengths, opportunities for improvement, and recommended short, medium and long-term actions, presented to your Exco and Senior Management.
Survey Themes We Cover
Our Industrial Psychologists design questionnaires tailored to your strategic objectives. Examples of themes we have included in our surveys over the years:
Trust
Work Life Balance
Leadership
Management Style
Retention
Values
Work Environment
Teamwork
Training
Career Opportunities
Communication
Change Management
Reward & Recognition
Mental Health
Performance Management
Survey Dashboard & Action Planning
Our Survey Dashboard System goes beyond reporting, it empowers your leadership team to take meaningful action on the results.
Interactive Dashboard with Action Planning
Our Dashboard has insightful features for slicing and dicing results by team, department, or demographic. It also includes a unique Action Planning component that provides strategic insights, recommendations, and action planning for a selected focus area, and then monitors the progress of those actions over time. DMSA's Industrial Psychologists produce comprehensive reports that answer the "So What Now?" question, providing strategic insights to organisational challenges with recommended actions in the short, medium, and long term.
What We Survey
DMSA conducts a full range of organisational surveys to give you a complete picture of your people and culture.
Employee Engagement Surveys
Measure how emotionally invested employees are in their work, team, and organisation.
Climate Surveys
Assess the current perceptions and attitudes employees have about their working environment.
Culture Surveys
Explore the shared values, behaviours, and beliefs that define how your organisation operates.
Exit & Onboarding Surveys
Capture candid insights from departing employees and track the experience of new starters.
Customer & Stakeholder Surveys
Extend your listening beyond employees to understand customer and stakeholder satisfaction.
Ready to measure what matters in your organisation?
Speak to a DMSA consultant about designing a survey programme tailored to your strategic needs.
Frequently Asked Questions
Everything you need to know about employee engagement, climate and culture surveys at DMSA.
An employee engagement survey measures how emotionally committed and motivated employees are — it focuses on how people feel about their work, their team, and the organisation. A culture survey looks deeper at the shared values, beliefs, and behaviours that define how your organisation actually operates day-to-day. A climate survey captures employees' perceptions of the current work environment at a specific point in time. DMSA designs surveys that can measure all three, either separately or in a combined instrument, depending on your organisation's needs.
A typical DMSA employee engagement survey takes between four and eight weeks from initial briefing to final report, depending on the size of your organisation and the complexity of the survey design. This includes questionnaire design and sign-off, online hosting and distribution, the fieldwork period (usually two to three weeks), data analysis, and delivery of your dashboard and executive report. We work to your timeline and can accommodate urgent turnarounds where needed.
Anonymity and confidentiality are central to how DMSA administers surveys. We host all surveys on a secure platform and never report results for any group of fewer than five respondents, which prevents individual identification. Survey links are distributed without personal identifiers attached to responses. Employees are informed of these protections before completing the survey, which significantly improves response rates and the honesty of answers. DMSA as the independent third-party administrator adds a further layer of trust for employees.
DMSA's Employee Survey Benchmark is a proprietary dataset built from over 28 years of conducting employee surveys across South African organisations. When we analyse your results, we compare your scores against this benchmark so you can see not just how your employees feel, but how that compares to other organisations in South Africa. This context is invaluable — it tells you whether a score of 65% on engagement is good, average, or below par for your industry. No other data analytics firm in South Africa offers this depth of local benchmarking.
Yes — the survey report is just the beginning. DMSA provides an interactive dashboard, an executive summary, and a detailed findings report with prioritised recommendations. We can also facilitate action planning workshops with your leadership team to help translate the data into concrete organisational interventions. Our Industrial Psychologists and Organisational Development consultants work alongside your HR team to ensure that insights lead to meaningful change, not just a report that sits on a shelf. Contact us at dmsa.co.za/contact to discuss how we can support your post-survey action planning.
