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360 Degree Feedback Surveys
A powerful Human Resources tool used by organisations to evaluate an employee's job-related performance and development needs — giving leaders and teams a complete picture from every angle.
Enquire NowFeedback is gathered from employees, an employee's co-workers, managers and direct reports, using a questionnaire covering areas such as skills, abilities and job performance.
The data gathered is then compiled into a report showing the employee's strengths and development needs according to the people he/she works closest with.
360 Degree Feedback Surveys can be used at all levels, from Executive to Team Member, and within all functions. They can be administered for either individuals or groups of any size.
They can be successfully used as a stand-alone employee intervention or as an integral part of another human resource system such as performance management.
Why Use 360 Degree Feedback?
360 Degree Feedback provides a well-rounded view of performance by gathering input from everyone who works with the individual — not just their direct manager.
Gather feedback from multiple perspectives — peers, managers, direct reports and self-assessment.
Identify strengths and development areas with greater accuracy than single-source feedback.
Support targeted development plans aligned to individual, team and organisational goals.
Use as a standalone intervention or integrated into your broader performance management system.
Applicable at all levels — from Executive to Team Member, and across all functions.
Drive a culture of continuous feedback and growth across the entire organisation.
The DMSA Advantage
DMSA brings decades of expertise and purpose-built technology to deliver fast, accurate and insightful 360 Degree Feedback results.
Efficient, Automated & Analytically Rigorous
DMSA has over the years developed highly efficient data capturing tools and appropriate statistical analytical and reporting tools in this area. The process is fully automated to enable a quick turnaround — so your organisation gets the insights it needs without delay.
Trusted by leading organisations across South Africa
View our full client list and testimonials →
Our Survey Process
DMSA manages the entire 360 Degree Feedback process from design through to reporting, ensuring scientific rigour and actionable outcomes at every stage.
1
Questionnaire Design
Our Industrial Psychologists design tailored questionnaires covering skills, abilities and job performance, aligned to your competency framework.
2
Data Collection
Feedback is gathered electronically from all rater groups — self, peers, managers and direct reports — using our confidential online platform.
3
Statistical Analysis
Our Data Scientists apply rigorous statistical analysis ensuring results are valid, reliable and free from bias.
4
Reports & Debrief
Each participant receives a comprehensive report highlighting strengths and development needs, with optional debrief sessions.
Competency Areas We Cover
Our questionnaires can be tailored to your competency framework. Examples of areas typically included:
Ready to unlock the full potential of your people?
Speak to a DMSA consultant about designing a 360 Degree Feedback programme tailored to your organisation.
